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Making Help Authoring a Pleasure To Do

How to Add Facebook or Disqus Comments to Your Web Help System

If you are using HelpSmith to create your online Web Help system, you can easily provide your users with the possibility to leave their comments and thoughts on any help topic. Step 1: Create a Facebook or Disqus Account To accomplish this task, you should have or register an account on Facebook or Disqus whose […]

Quick Overview of Conditional Compilation Capabilities in HelpSmith

If you need to generate a help file for different editions of the same product, or printed manual for different audiences of users from the same source help project, you can use the capabilities of conditional compilation that enables you to include or exclude help topics to or from a particular compilation, and also to […]

How to Get the Link to a Specific Topic in Your Web Help System

If your Web Help system includes topics on most frequent questions and issues, it can significantly save the time that you spent on providing technical support to your users. Actually, all you need to do is to provide the user with a link to a help topic that already answers a specific question. How Do […]

Why My CHM Help File is Not Displayed Correctly

When you create a CHM file or open an existing one, you may face the following issue: the HTML Help viewer correctly displays the Table of Contents, but instead of the content on the right pane you will see a message such as “Navigation to the webpage was canceled” or “This program cannot display the […]

How to insert video from YouTube into a help file

If you need to insert a video clip from YouTube into your help system, you can use the HelpSmith’s possibility to insert custom HTML code in order to accomplish that task. First, you need to get the HTML code of the video from YouTube: Open your video clip on YouTube website. Right-click on the video […]

The new media repository in HelpSmith 5

With the release of HelpSmith 5, we introduced an improved approach to managing images and video files in a help project. In this post we would like to review the key benefits of a single media repository and to talk about the new possibilities that we implemented. What is media repository? HelpSmith automatically copies all […]

Video: How to create a PDF document with HelpSmith

In this video we would like to demonstrate how you can use HelpSmith to create a PDF document. In fact, the process of creating a PDF file is very similar to creating a help file: you should add topics, write content, add also link topics with some keywords to provide the Index page. Thanks to […]

Creating a Web Help system with HelpSmith

This 3-minute video demonstrates the process of creating a Web Help system with HelpSmith. If you need to create a help system that can be published on your web server or in your local area network, you can see that it is quite easy with HelpSmith – all you need to do is to add […]

How to Integrate HTML Help (CHM) Files with Your .NET Application

We have published a new article explaining how you can use HTML Help files with your .NET application. Although, .NET already includes support for HTML Help, we often receive questions from C# and VB.NET developers asking how to do this. You will also find a simple utility module with some additional functionality making it easier […]

Create Adobe PDF and Word RTF Documents

“As a topic-based help authoring tool with great features such as dynamic styles, HelpSmith is also useful in creation of Adobe PDF (Portable Document Format) documents or Microsoft Word RTF documents…” From a new article on the HelpSmith’s website, explaining how you can use your help authoring tool to supply documentation in Adobe PDF and/or […]