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Making Help Authoring a Pleasure To Do

How to Use Variables in Your HelpSmith Project

HelpSmith allows you to use variables in different places of your help project. When you compile your help project as a CHM help file, Web Help system, or PDF document, all variables are replaced with their actual values. For example, you can use system variables to display the current date and time, the help file’s […]

How to Use Images and Videos in Your Help Project

Working on a help file or manual in HelpSmith (which you can download from our website), you can easily add images, capture screenshots, add various annotations, insert videos, and other visual elements that allow you to complement the texts of your documentation, and efficiently convey a specific topic to the end-users. However, as a user […]

How to Create a Custom Header for Your Web Help System

Web Help is the primary format that is used by many HelpSmith users to create and publish online documentation on a website. While Web Help provides all the features of a complete help system including the Table of Contents, keyword Index, full-text Search capability, and the possibility to provide Context-Sensitive Help, you might ask how […]

How to Move or Copy an Entire Help Project

HelpSmith users often ask us how to move or copy an entire help project to another computer or storage device properly. In fact, this task is easy to do since HelpSmith stores the help project’s data in a single .HSM file and the files such as images and videos used in the help project are […]

How to Add Expanding Sections to a Help Topic

The recent release of HelpSmith 7 makes it possible for you to use custom JavaScript and CSS files, and also to edit HTML attributes of any page element in a help topic. This means that now you can implement any functionality and apply any special formatting settings in your HTML Help (CHM) and Web Help […]

How to Add Facebook or Disqus Comments to Your Web Help System

If you are using HelpSmith to create your online Web Help system, you can easily provide your users with the possibility to leave their comments and thoughts on any help topic. Step 1: Create a Facebook or Disqus Account To accomplish this task, you should have or register an account on Facebook or Disqus whose […]

Quick Overview of Conditional Compilation Capabilities in HelpSmith

If you need to generate a help file for different editions of the same product, or printed manual for different audiences of users from the same source help project, you can use the capabilities of conditional compilation that enables you to include or exclude help topics to or from a particular compilation, and also to […]

How to Get the Link to a Specific Topic in Your Web Help System

If your Web Help system includes topics on most frequent questions and issues, it can significantly save the time that you spend on providing technical support to your users. Actually, all you need to do is to provide the user with a link to a help topic that already answers a specific question. How Do […]

Why My CHM Help File is Not Displayed Correctly

When you create a CHM file or open an existing one, you may face the following issue: the HTML Help viewer correctly displays the Table of Contents, but instead of the content on the right pane you will see a message such as “Navigation to the webpage was canceled” or “This program cannot display the […]

How to insert video from YouTube into a help file

If you need to insert a video clip from YouTube into your help system, you can use the HelpSmith’s possibility to insert custom HTML code in order to accomplish that task. First, you need to get the HTML code of the video from YouTube: Open your video clip on YouTube website. Right-click on the video […]